Game
  • What kind of game is this?
  • Who has made the game?
  • Isn't this a mod for Unreal Tournament 3?
  • I have already played the mod version, why would I need to get the full game?
  • What are the system requirements?
  • How long will it take me to play through the game?
  • Does the game come with a multiplayer mode?
  • Is there a SDK or editor available for the game?
  • Will there be Mac and/or Linux-native versions of The Ball? How about console?
  • What is the download size for The Ball?
  • Will there be a demo?
  • What about the boxed version?
  • What languages is The Ball available in?

  • Sales
  • Invalid serial key/Expired download link/other issues with your purchase.
  • I bought the game via one of your distribution partners but something went wrong with my purchase.

  • Technical Issues
  • No sound at all or only perodical.
  • Parts of the terrain disappeared after I used Alt-Tab.
  • The game crashes and says something about "Negative Delta Time".
  • FPS plummet when the Ball becomes transparent.
  • Mouse spins around violently, or other control issues.
  • I have some other problem.



  • Q: What kind of game is this?
  • This is a first person action and puzzle singleplayer game. 15% Exploration, 60% puzzles, and 25% combat.

  • Q: Who has made the game?
  • Teotl Studios, an indie developer from Sweden. We are a small company. We are three full-time developers, who are helped out by a small dozen part-time freelance artists and programmers. The game is published by Tripwire Interactive, and is being distributed by Iceberg Interactive (Europe and Australia/New Zealand), Akella (Russia), and Wendros (Scandinavia).

  • Q: Isn't this a mod for Unreal Tournament 3?
  • The Ball originally started out as a mod for Unreal Tournament 3 but has since gone commercial. The Ball is a stand-alone game, many times better than the mod!

  • Q: I have already played the mod version, why would I need to get the full game?
  • We have invested a lot of time and effort in making the full game a major step up from the mod version. We are not just packaging the mod and selling it! We have spent day and night on making the full game an even better and more polished experience than the mod already was.

  • Q: What are the system requirements?
  • Minimum
  • 3GHz single core CPU
  • 1024MB System memory
  • Geforce 6800 or similar
  • 1.5 GB Diskspace
  • Windows XP/Vista/Windows 7
  • Recommended
  • Dual Core CPU
  • 2048MB System memory
  • Geforce 8800 or above
  • 1.5 GB Diskspace
  • Windows XP/Vista/Windows 7

  • Q: How long will it take me to play through the game?
  • The story mode takes the average gamer about six to eigth hours to complete. Survival mode is worth at least another hour, or two.

  • Q: Does the game come with a multiplayer mode?
  • The Ball is singleplayer only.

  • Q: Is there a SDK or editor available for the game?
  • No, sorry.

  • Q: Will The Ball be released for Mac or Linux? How about console?
  • Unreal Engine 3 is not very compatible with those at the moment so we don't see a Mac or Linux version of The Ball happening any time soon unfortunately.
    For the time being the game is for PC only, but we would love to do a XBLA and/or PSN version at some point in the future.
  • Q: What is the download size for The Ball?
  • Around 800-900 MB.

  • Q: Will there be a demo?
  • There will probably be a demo at some point but we have not yet decided when. There is a demo floating around on the internet that we made for Epic Games' UDK launch last year, but it is very outdated and does not represent the quality of the final game very well at all.
  • Q: What about the boxed version?
  • There is/will be a boxed version available in the following territories and distributed by the following publishers: Europe (Iceberg Interactive), Scandinavia (Wendros), Russia (Akella), Norther American (Tripwire Interactive). Price and availability varies per region. Please check the websites of the distributors.

  • Q: What languages is The Ball available in?
  • The game is available in English, Dutch (subtitles only), French, Russian (on Steam only), German, Italian, Spanish (subtitles only), Danish, and Swedish.


  • Q: Invalid serial key/Expired download link/other issues with your purchase.
  • Email us at support@theballthegame.com. Be sure to mention the email address with which you have purchased the game if it is not the same as the one you are emailing with.

  • Q: I bought the game via one of your distribution partners but something went wrong with my purchase.
  • Please contact the distribution partner through which you have purchased the game.


  • Q: No sound at all or only every now and then.
  • This may happen if you are using a 7.1 speaker setup. If you are using 7.1 set it to 5.1 instead to play the game.

  • Q: Parts of the terrain disappeared after I used Alt-Tab.
  • This can unfortunately happen, especially the final area of the second level is vulnerable for this. Simply do not alt-tab or reload the level to fix this.

  • Q: The game crashes and says something about "Negative Delta Time".
  • You have an AMD CPU. You need to install this AMD update.
  • Q: FPS plummet when the Ball becomes transparent.
  • This seems to happen on Windows 7 in combination with certain ATI cards. Turning of Vsync will greatly improve performance.
      In My Documents\My Games\The Ball\UDKGame\Config open UDKEngine.ini and search for the following, set them like this:
        UseVsync=False bSmoothFrameRate=False

  • Q: Mouse spins around violently, or other control issues.
  • Make sure you do not have a joystick or gamepad connected to the PC while playing the game. Exception being the Xbox360 gempad.
  • Q: I have some other problem.
  • Visit our Support Forum or shoot us an email at support@theballthegame.com.